Sri G Venkatraman, Chief Executive Officer of the Company is the Grievance Redressal Officer under the Fair Practices Code. He can be approached by the customer for resolution of complaints against the Company in the below mentioned address:

TVS Credit Services Limited,
No.29, Haddows Road, 3rd Floor,
Jayalakshmi Estates,
Nungambakkam,
Chennai - 600006, Tamil Nadu
Mobile: 91 7358720970
Email address: venkat.g@tvscredit.com

If the complaint / dispute is not redressed within a period of one month, the customer may appeal to the Officer-in-Charge of the Regional Office of Department of Non-Banking Supervision (DNBS), Reserve Bank of India, Fort Glacis, Rajaji Salai, Chennai 600 001, Tamil Nadu, Tel: 044 25393406, under whose jurisdiction the registered office of the Company falls.