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Digital Lending Products of TVS Credit Services Ltd

Name of Digital Lending App Name of Lending Service Provider (LSP) Nature of Services Availed from Lending Service Provider (LSP) Nodal Grievance Redressal Officer (NGRO) of the LSP Product
https://www.tvscredit.com/wp-content/uploads/2023/09/Saathi-App-Logo.png TVS Credit Saathi Customer Acquisition, Loan application processing, Verification, Recovery, Customer service Note: For details of recovery agents the same is published above. Pls refer the same. Mr. Charandeep Singh Chawla Email: gro@tvscredit.com Mobile: 7305963580 Personal Loan - PL (Online PL , and Cross Sell Personal Loan)

Link to RBI Sachet Portal: https://sachet.rbi.org.in

Link to Grievance Redressal: https://www.tvscredit.com/grievance-redressal/customer-support/

Link to Ombudsman Scheme: https://www.tvscredit.com/regulatory-disclosures/ombudsman-scheme/

Link to RBI Complaint Management System (CMS) Portal: https://cms.rbi.org.in

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