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report with in 72 hours on your email.
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We would love to hear from you! Be it an enquiry or a suggestion, reach out to us - we are listening!
EMI stands for ‘Equated Monthly Instalments’. The instalment comprises two components – the principal and the interest. EMIs provide you with the ease and benefit of paying back your loan in fixed monthly payments over a long period of time. Click the link to watch the detailed steps on Online payment of TVS Credit loan EMI
Please mail a self-attested copy of any KYC document (as mentioned in the Eligibility and Documentation section) to helpdesk@tvscredit.com, or walk into any of our branches with your documents. Click here to check the Steps to update your address linked to your TVS Credit loan account.
You can update the mobile number linked to your TVS Credit loan account using any of the modes: TVS Credit Saathi App, TVS Credit website, TIA – the chatbot on our website, or, our official WhatsApp account: +91 638-517-2692. Click to watch the steps for Updating your Mobile No. & Address linked to your loan account.
We frequently offer special schemes – don’t miss out! To avail of our latest offers, get in touch with us.
Yes. However, please note that the approval of your loan is subject to your credit score and fulfilment of eligibility criteria for the product.
Once you have cleared your loan without default, you may be eligible for special schemes.
Yes, this can be done as per the foreclosure terms mentioned in your loan agreement.
Your loan will be processed within 24 to 48 hours depending upon the documents and verification requirement.
No, neither can be changed.
Yes, you can pay your instalment and other dues online through our online EMI payment option, located on the header of our website.
You need to visit a TVS Credit Two-Wheeler Dealership and ask for a TVS Credit representative, we will be happy to assist you with your loan requirement. You may also visit our website or social media pages and provide your contact details, post which our representative will get in touch with you shortly.
No, you only have to submit your KYC documents along with bank details for loan approval. Until the loan is repaid, the vehicle will be hypothecated to TVS Credit.
You can borrow up to 95% of on-road price of the vehicle (subject to applicable terms & conditions). Exact percentage would depend upon your credit score and eligibility.
We offer multiple tenure options ranging from 12 months to 48 months (subject to conditions).
Down payment is a small initial amount that you will need to pay at vehicle dealership. It’s the difference between on-road price and loan amount sanctioned to you.
To ensure a smooth experience, we charge a nominal processing/ document fee and applicable stamp duty. You can get detailed information from our representatives at a TVS Credit Two Wheeler Dealership.
Once you have completed your loan repayment, we will process and close your loan, post which a physical copy of the NOC will be sent to your registered address. You may also contact our customer care number at 044-66-123456 or write to us at helpdesk@tvscredit.com. Click to watch the steps on Applying for NOC Certificate Online.
You can get your NOC once you’ve paid your entire loan amount and any corresponding dues applicable. Click to watch the steps on Applying for NOC Certificate Online.
You can download your loan statement through four different modes: TVS Credit Saathi App, TVS credit website, TIA – the chatbot on our website, and our official WhatsApp account: +91 638-517-2692. You can choose the one that's most convenient for you. Click to watch the steps on Downloading TVS Credit Loan Statement
Yes, you can apply for another loan.
No, a guarantor is not required.
Your spouse or any blood relative staying at the same residence as yours can be a co-applicant.
The cheques submitted, will be defaced and retained. And in case you wish to get back your cheques, kindly lodge a request with our customer care or write us an email at helpdesk@tvscredit.com.
The finance amount is based on vehicle bought and the profile of the customer.
We do not fund any accessory unless it is a standard fitting.
The interest rates offered are comparable with the best in industry and are determined by the location of the customer, tenure of loan and customer profile.
The three-wheeler loan is available for a maximum period of 4 years.
Normally, the approval is accorded in one working day on submission of all the required documents. To check the documents required, click here.
No, collateral security is not required.
Not always.
To do so, you can send your request through one of our nearest branches. Please see 'Our Network' to view a list of our branches.
Yes. You can remit your instalments in any of our branches. Click here to view a list of our branches.
Under the finance agreement, foreclosure is not contemplated. However, upon your specific request, we may advise the settlement amount to you and on remittance of the same, the necessary termination papers would be issued.
On payment of the last instalment and any other dues as per the agreement, the termination papers including the RTO related papers would be issued.
The Termination letter, the No-objection letter addressed to the RTO and Insurance endorsement cancellation letter.
You can intimate the branch, which you normally deal with. Otherwise, you can email us by clicking here. To help you further, you can click here to check the Steps to update your address linked to your TVS Credit loan account.
No, comprehensive coverage is required.
We do not insist on this, but please take care to arrange for comprehensive insurance and produce the policy copy with our endorsement in time. However, if you pay the premium along with monthly instalments we can take care of your insurance needs.
Yes, a copy of the agreement will be provided to the applicant.
EMI stands for ‘Equated Monthly Instalments’. The instalment comprises two components – the principal and the interest. EMIs provide you with the ease and benefit of paying back your loan in fixed monthly payments over a long period of time.
Please mail a self-attested copy of any KYC document (as mentioned in the Eligibility and Documentation section) to helpdesk@tvscredit.com, or walk into any of our branches with your documents.
We frequently offer special schemes – don’t miss out! To avail of our latest offers, get in touch with us.
Yes. However, please note that the approval of your loan is subject to your credit score and fulfilment of eligibility criteria for the product.
Once you have cleared your loan without default, you may be eligible for special schemes.
Yes, this can be done as per the foreclosure terms mentioned in your loan agreement.
Your loan will be processed within 24 to 48 hours depending upon the documents and verification requirement.
No, neither can be changed.
You can choose from any of the 5 well-placed repayment options of 12, 24, 36, 48 or 60 months, which are designed to suit your requirements.
Yes, you can pay your instalment and other dues online through our Online EMI payment option, located on the header of our website.
No, you only have to submit your KYC documents along with bank details for loan approval. Until the loan is repaid, the vehicle will be hypothecated to TVS Credit.
Down payment is a small initial amount that you will need to pay at vehicle dealership. It’s the difference between on-road price and loan amount sanctioned to you.
Leading auto manufacturers like Maruti Udyog, Tata Motors, Hyundai Motors, Ford India, Skoda, General Motors, Honda India, Fiat India, Toyota India are covered. Some discontinued models may not be eligible for finance.
No, but if your income does not meet our eligibility criteria, then you can club the income of your father/mother/spouse/son to become eligible for your loan. They would need to come in as a co-applicant for the loan.
Once you have completed your loan repayment, we will process and close your loan, post which a physical copy of the NOC will be sent to your registered address. You may also contact our customer care number at 044-66-123456 or write to us at helpdesk@tvscredit.com.
You can get your NOC once you’ve paid your entire loan amount and any corresponding dues applicable.
Yes, you can apply for another loan.
No, a guarantor is not required.
Your spouse or any blood relative staying at the same residence as yours can be a co-applicant.
The cheques submitted, will be defaced and retained. And in case you wish to get back your cheques, kindly lodge a request with our customer care or write us an email at helpdesk@tvscredit.com.
EMI stands for ‘Equated Monthly Instalments’. The instalment comprises two components – the principal and the interest. EMIs provide you with the ease and benefit of paying back your loan in fixed monthly payments over a long period of time.
We frequently offer special schemes – don’t miss out! To avail of our latest offers, get in touch with us.
Yes. However, please note that the approval of your loan is subject to your credit score and fulfilment of eligibility criteria for the product.
Once you have cleared your loan without default, you may be eligible for special schemes.
Yes, this can be done as per the foreclosure terms mentioned in your loan agreement.
Your loan will be processed within 48 hours, subject to fulfilment of document and verification requirements.
At TVS Credit, the underwriting philosophy is largely driven by the overall income of the customer. Additional sources of income are given due weightage.
Any loan with an LTV above 65% would require a guarantor.
Depending on the type of loan, the maximum tenure ranges from 48 to 60 months.
The repayment schedule can be customized in such a way that each instalment is due during the harvest season.
24/7 for IVR Assisted.
9 AM-7 PM (Except Holidays) for Agent Assisted.
Chaitanya, No.12,
Khader Nawaz Khan Road,
Nungambakkam, Chennai 600 006.
Tel : 044 28332115
Fax : 044 28332113
If you have any query or issue, we request you to write to our customer care (helpdesk@tvscredit.com). We are committed to resolving your queries/issues. If you are not satisfied with the resolution provided you can write to the Grievance Redressal Officer.
Mr. Charandeep Singh Chawla, is appointed as the Grievance Redressal Officer (GRO) in accordance with the RBI Fair Practices Code and Digital Lending Guidelines.
Email: gro@tvscredit.com
Mobile: 7305963580 (Monday to Friday, 9:30AM to 6:00PM)
If the issue is not resolved within a period of one month, the customer may appeal to Regional Office of Reserve Bank of India under whose jurisdiction the registered office of the Company falls -
Officer-in-Charge
Regional Office of Department of Non-Banking Supervision (DNBS)
Reserve Bank of India, Fort Glacis, Rajaji Salai
Chennai 600 001, Tamil Nadu
Tel: 044 2539 3406
Thank You
We have received your message. Our representative will get in touch with you, shortly.
TVS Credit Services Limited
Jayalakshmi Estates, 29,
Haddows Road, Nungambakkam,
Chennai - 600006
Timing Details
24/7 for IVR Assisted.
9 AM-7 PM (Except Holidays) for Agent Assisted.
Thank You
For writing to us, our representative will shortly get in touch with you.
If you have any query or issue, we request you to write to our customer care (helpdesk@tvscredit.com). We are committed to resolving your queries/issues. If you are not satisfied with the resolution provided you can write to the Grievance Redressal Officer.
Mr. Charandeep Singh Chawla, is appointed as the Grievance Redressal Officer (GRO) in accordance with the RBI Fair Practices Code and Digital Lending Guidelines.
Email: gro@tvscredit.com
Mobile: 7305963580 (Monday to Friday, 9:30AM to 6:00PM)
If the issue is not resolved within a period of one month, the customer may appeal to Regional Office of Reserve Bank of India under whose jurisdiction the registered office of the Company falls -
Officer-in-Charge
Regional Office of Department of Non-Banking Supervision (DNBS)
Reserve Bank of India, Fort Glacis, Rajaji Salai
Chennai 600 001, Tamil Nadu
Tel: 044 2539 3406