'Hold the winning card' with
TVS Credit RBL Bank Gold Credit Card

Card members enjoy the following benefits with the TVS Credit Co-Brand Credit Card:

• Welcome Benefits - 2000 Reward Points on your first transaction within 30 days
• Base Rewards - 1 Reward Points/INR 100 on offline / POS purchases under select categories
• Accelerated Rewards- 2 Reward Points/INR 100 on online / ECOM purchases under select categories (Capping of 1000 RP per month)
• Lounge Access - Enjoy 1 complimentary executive railway lounge access per quarter
• Monthly Milestone - Buy 1 Get 1 Movie ticket offer upto INR 200 off on purchasing 2 or more movie tickets at BookMyShow on min spends of INR 10,000 monthly under select categories.
• Annual Milestone - 2000 reward points on annual spends of INR 1.5 lacs under select categories.
• Fuel Surcharge Waiver - Fuel surcharge waiver up to Rs.100 per month on fuel transactions made between Rs.400 to Rs.5000

Note: Value of 1 Reward Point shall be up to Rs.0.25

Refer detailed Terms and Conditions at - T&C link

Purchases made under the mentioned merchant categories will be excluded from reward points benefits, monthly and annual milestone benefits: Fuel & Auto, Utilities, Insurance, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Contracted Services, Cash, Miscellaneous, Bills2Pay and EMI

Above mentioned exclusion is not applicable for railway lounge benefit.

Card members enjoy the following benefits with TVS Credit RBL Bank Gold Credit Card:

• Welcome Benefits - 6,000 Reward Points on your first Transaction within 30 days.
• Base Rewards 2 Reward Points/INR 100 on all purchases under select categories.
• Accelerated Rewards- 5% cashback on EazyDiner, up to Rs.250 every month

• Lounge Access

  Domestic Airport Lounge Access - 1 complimentary domestic lounge access on minimum spends of Rs.50,000 per calendar quarter under select categories. Unlock 2 complimentary domestic lounge access on minimum spends of Rs.75,000 per calendar quarter under select categories.

  International Airport Lounge Access - 1 complimentary international lounge access on minimum spends of Rs.1 Lakh per calendar quarter under select categories.

• International Benefit 10 Reward Points for every Rs. 100 spent on international purchases.
• Quarterly Milestone - Enjoy dining/shopping vouchers worth Rs.500 on making minimum spends of Rs.50,000 in a calendar quarter under select categories.
• Annual Milestone - 6000 reward points on annual spends of INR 2.5 lacs under select categories.
• Fuel Surcharge Waiver: Fuel surcharge waiver of up to Rs.200 per month on fuel transactions made between Rs.400 and Rs.5,000.

Note: Value of 1 Reward Point shall be up to Rs.0.25

Refer detailed Terms and Conditions at - Product T&Cs

Purchases made under the mentioned merchant categories will be excluded from reward points benefits, monthly and annual milestone benefits: Fuel & Auto, Utilities, Insurance, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Contracted Services, Cash, Miscellaneous, Bills2Pay and EMI

*Above mentioned exclusion is not applicable for international purchases and railway lounge benefit

If you have an existing RBL Bank Credit Card, then the Credit Limit on your new Card will get merged with your existing Credit Limit.

Membership fee:

• Membership Fee: INR 500 + GST (levied in 1st Year)
• Renewal Fee: INR 500 + GST (levied 2nd Year Onwards)

Membership fee:

• Membership Fee: Rs.1500 + GST (levied in the 1st Year)
• Renewal Fee: Rs.1500 + GST (levied 2nd Year onwards)

You can apply for Co-Brand Credit Card and enjoy the exclusive benefits by:

• Visiting the official website of TVS Credit Services
• Logging into the TVS Credit Saathi App
• Visiting select TVS Credit branches

Individuals aged 21 to 70 years are eligible to apply for the Credit Card. Approved applicants, based on the bank’s internal policy, will receive the Credit Card.

You can track the status of your Credit Card application at https://www.rblbank.com/static-pages/track-your-credit-card-application. The available status updates for your application are:

a. Application under processing
b. Application Approved/Declined
c. Credit Card Issued

Welcome Reward Points will be credited to your Credit Card account within 60 days from the date of card issuance upon:

• Making your first transaction within 30 days of Credit Card issuance
• Payment of the membership fee as reflected in your statement

If your Credit Card is lost or stolen, you should immediately block it through the RBL MyCard App, visit the nearest branch, or call RBL Bank’s Customer Services helpline at 022 6232 7777 to report the loss and request a replacement.

To block your Credit Card: Login to RBL MyCard App > My Account > Settings > Profile Settings > Report Dispute & Fraud > Fraud

RBL Bank rewards its Credit Card holders with Reward Points for purchases. The more you spend, the more you earn. Redeem these points for a variety of shopping options at rblrewards.com or explore them through the RBL MyCard App.

Reward Points are valid for 2 years from the date they are earned, unless otherwise communicated to the Card holder.

Simply use your Co-Brand Credit Card for purchases to earn Reward Points. Card holders are automatically enrolled in the rewards program and can redeem points for gifts or vouchers of their choice. For more details, refer TVSCS Co-Brand Credit Card Product terms & conditions and TVSCS Co-Brand Credit Card Product terms & conditions.

The total Reward Points earned during a billing cycle will be reflected in the monthly Credit Card statement.

You can view your earned Reward Points using the RBL MyCard App, by visiting the RBL Bank rewards portal at rblrewards.com, or on your RBL Bank Credit Card statement.

You can redeem Reward Points earned on your Co-Brand Credit Card through the following options:

• Log in to RBL Bank’s rewards portal at rblrewards.com.
  Or
• Login to RBL MyCard App > Tap on Offers and Rewards > Tap on Rewards > Tap on Redeem.

Select your desired purchase or redemption and confirm the transaction by entering the OTP sent to your registered mobile number.

A Reward Redemption Fee of Rs. 99 + GST applies to redemptions made with your Co-Brand Credit Card. This fee is non-refundable if you cancel flight or hotel bookings. However, if you receive a damaged or incorrect product, the fee will be reversed to your Credit Card account.

Refer to the detailed Terms and Conditions on RBL Bank’s rewards portal at rblrewards.com.

No, you cannot adjust Reward Points against your Credit Card statement.

You can choose to pay partially using the Reward Points and the balance payment through your Co-Brand Credit Card. You can refer to the detailed Terms and Conditions at Terms & Condition (rblrewards.com)

If a transaction is canceled or reversed, the Reward Points earned from that transaction will be automatically adjusted or debited from your total. You can view the adjusted Reward Points by logging into the RBL MyCard App or RBL Bank’s rewards portal. The adjusted points will also appear in your next Credit Card statement, reflecting the transaction cancellation date.

The Reward Points you’ve earned will appear on the portal once your Credit Card statement is generated. If your points are showing as zero, it may be due to a block on your Credit Card account. For more information, call RBL Bank’s Customer Service helpline on 022 6232 7777.

If you exceed the monthly cap of 1,000 Reward Points, you will not earn additional points for online spending beyond this limit

*Note: Purchases made under below mentioned merchant categories will be excluded from reward point benefit, and monthly and annual milestone benefit: Fuel & Auto, Utilities, Insurance, Quasi Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Contracted Services, Cash Miscellaneous, Bills2Pay and EMI conversion of retail transactions (Split n Pay & EMI conversion requests placed at the time of making transactions at POS/Web/Mobile App), fees (if any), charges & GST.

Above mentioned exclusion is not applicable for international purchases and railway lounge benefit.

You can set your PIN using one of the following options:

• Visit RBL Bank’s website at rblbank.com/cardpin.
• Use the RBL MyCard Mobile App: Log in, go to My Account > Select Card > Settings > Change Card PIN.
• Call Customer Services at 022 6232 7777.

To enable online transactions on your Co-Brand Credit Card, use one of the following options:

• Visit RBL Bank’s website: applications.rblbank.com/auth-controls
• Log in to the RBL MyCard mobile app: RBL MyCard App | RBL Bank
  • Login to RBL MyCard App > My Account > Select Card > Settings > Switch On/ Off your Card
• Call our customer service helpline at 022 6232 7777

Activate your Co-Brand Credit Card within 30 days of issuance to avoid closure using one of the following methods:

• Make your first successful transaction.
• Register on the RBL MyCard app: RBL MyCard App| RBL Bank
• Set a PIN of your choice.
• Switch ON card settings.
• Give a missed call to 9355415959 from your registered mobile number.
• Tokenize your card at your favorite merchant site for a seamless shopping experience.
• If received via Speed Post, unblock your Credit Card by calling RBL Bank’s customer service on 022 6232 7777.

You can reach out to RBL Bank for any query via the below mentioned channels:

• Call us at 022 62327777
• Chat with us at Chatbot | RBL Bank
• Send ‘Hi RBL’ to 8433598888 on WhatsApp from your registered mobile number
• Email us at cardservices@rblbank.com
• Visit nearest branch: rblbank.com/locate-us

You can view detailed Terms & Conditions of your TVS Credit RBL Bank Gold Credit Card here.

You can refer to the Most Important Terms and Conditions Section to view details on the TVS Credit RBL Bank Credit Card here.

Call RBL Bank’s customer service helpline on 022 6232 7777 for the latest information on your Credit Card.

Your TVS Credit Co-Brand Credit Card statement will be sent to the email address registered with the bank and can also be viewed by logging into the RBL MyCard app.

Visit the RBL Bank website at rblbank.com to explore various payment methods for your monthly Credit Card statement. Ensure that your statement is settled by the due date.

Your TVS Credit RBL Bank Credit Card payment due date is 20 days from the statement generation date.

Settled transaction details are available in your monthly Credit Card statements. You can also view your transaction history in the RBL MyCard app. For more information, visit RBL MyCard App | RBL Bank.

Login to RBL MyCard App > My Account > View Transaction history under ‘Recent Transaction’

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