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| Name of Digital Lending App | Name of Lending Service Provider (LSP) | Nature of Services Availed from Lending Service Provider (LSP) | Nodal Grievance Redressal Officer (NGRO) of the LSP | Product | |
|---|---|---|---|---|---|
 |
TVS Credit Saathi | Customer Acquisition, Loan application processing, Verification, Recovery, Customer service Note: For details of recovery agents the same is published above. Pls refer the same. | Mr. Charandeep Singh Chawla Email: gro@tvscredit.com Mobile: 7305963580 | Personal Loan - PL (Online PL , and Cross Sell Personal Loan) |
Link to RBI Sachet Portal: https://sachet.rbi.org.in
Link to Grievance Redressal: https://www.tvscredit.com/grievance-redressal/customer-support/
Link to Ombudsman Scheme: https://www.tvscredit.com/regulatory-disclosures/ombudsman-scheme/
Link to RBI Complaint Management System (CMS) Portal: https://cms.rbi.org.in
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