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Fraud awareness is becoming more and more important because with increased digitalization and the growing ease of banking, fraudsters are coming up with more innovative fraudulent practices. Typically, they pose as authorised personnel to obtain sensitive personal information and result in financial loss.
Beware of fraudulent calls/messages asking you to make payments to a personal bank/UPI account or via unknown web links. Before making a payment always ensure that the web link is an official TVS Credit payment link. Stay alert and stay safe.
For more information, watch our video by clicking here.
TVS Credit Two-Wheeler Loans’ features and benefits for better and flexible everyday commute
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TVS Credit Services Limited
Jayalakshmi Estates, 29,
Haddows Road, Nungambakkam,
Chennai - 600006
Timing Details
24/7 for IVR Assisted.
9 AM-7 PM (Except Holidays) for Agent Assisted.
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If you have any query or issue, we request you to write to our customer care (helpdesk@tvscredit.com). We are committed to resolving your queries/issues. If you are not satisfied with the resolution provided you can write to the Grievance Redressal Officer.
Mr. Charandeep Singh Chawla, is appointed as the Grievance Redressal Officer (GRO) in accordance with the RBI Fair Practices Code and Digital Lending Guidelines.
Email: gro@tvscredit.com
Mobile: 7305963580 (Monday to Friday, 9:30AM to 6:00PM)
If the issue is not resolved within a period of one month, the customer may appeal to Regional Office of Reserve Bank of India under whose jurisdiction the registered office of the Company falls -
Officer-in-Charge
Regional Office of Department of Non-Banking Supervision (DNBS)
Reserve Bank of India, Fort Glacis, Rajaji Salai
Chennai 600 001, Tamil Nadu
Tel: 044 2539 3406