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If the issue is not resolved within a period of one month, the customer may appeal to
Regional Office of Reserve Bank of India under whose jurisdiction the registered office of the
Company falls –
Officer-in-Charge
Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India, Central Vista, Sector 17, Chandigarh – 160017
Toll-Free No. 14448 – IVRS available 24×7; Contact Centre personnel available Monday to Saturday (except National Holidays), 8:00 AM to 10:00 PM.
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